Privacy Policy

We will never sell your data

The privacy of your data is a big deal to us. In this policy, we lay out:

  • what data we collect and why
  • how your data is handled
  • your rights with respect to your data

What we collect and why

Our guiding principle is to collect only what we need. Here’s what that means in practice:

Identity

When you sign up for our product, we may ask for identifying information such as your name and email address.

Billing information

If you sign up for our paid product, you will be asked to provide your payment information and billing address. We use Stripe as our billing provider. Please refer to their privacy policy for more information on what information Stripe collects about you. We store:

  • Your Stripe customer ID
  • Your Stripe invoice ID(s)
  • Your Stripe subscription ID(s)

Geolocation & IP Address

We log all account access by full IP address for security and fraud prevention purposes, and we keep this login data for as long as your product account is active.

Website interactions

We collect information about your browsing activity for analytics and statistical purposes such as conversion rate testing and experimenting with new product designs. This includes, for example, your browser and operating system versions, your IP address, which web pages you visited and how long they took to load, and which website referred you to us. If you have an account and are signed in, these web analytics data are tied to your IP address and user account until your account is no longer active.

Adapted from the Basecamp open-source policies / CC BY 4.0